- Toyna Chin, San Francisco, CA
What Does It Take To Keep Your Business Message Clear?
A lot of what makes a business successful is consistency. When we are selling products, hiring people, and improving our resources, consistency in every area is essential. This means that as your business builds up, you need to work harder to stick to the core message. But when you are trying to make your message clear, what does this entail? And how can you communicate this message effectively?
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Simplicity
Communication is all about keeping the message simple. Whether you are marketing your products or you are trying to hire people, overcomplicating things never provides a satisfactory outcome. This is especially true with your marketing. If you need to hire an internet marketing agency to go over your promotional materials or develop a new marketing plan, they will ask you to get to the core of what it is you want to achieve. Simplicity is important, but so is being informative.
A Seamless Experience
It's never more important, especially in marketing, to provide an omnichannel experience. When you are trying to communicate with customers, clients and employees, knowing the best ways to get your message across as many platforms as possible can expand your reach. Whether you are B2B or B2C, there are plenty of software solutions out there available for you. Ultimately we want to be able to do the least amount of work with the most reach, and this means that the message needs to stay the same across every platform. Knowing what platforms people use means that we can tailor our message accordingly to suit the confines of that platform, whether it's short tweets or lengthy LinkedIn posts.
Telling The Story
Time and time again the integral component of marketing and any business brand, internally or externally, is the story. When we start to promote ourselves we have to remember that the message needs to be clear, but it also has to tell a story. We can very easily try to boost our credibility by spouting off facts and figures. It's far better to convey our message simply and focus on the story we're trying to tell. Learning to engage with any audience is about the ability to tell a story. Conveying the message is partly to do with the medium, but it's also about the way you describe it. People empathize with us because we tell a story that is on their level. Part of the reason why companies do so well is that a customer or a client can see a bit of themselves in the business or the products. If you can use imagery and language to convey this message, while also bringing a sense of uniqueness to the plate, the story can be easily digested by the audience.
Understanding that the message remains simple and to the point can take years. A lot of people feel that they need to overcomplicate things because this makes them look better than they are. But the key with any storytelling, especially in terms of business, is about keeping it simple. People don't want to be blindsided with facts and figures. By focusing on the story, providing that seamless experience, but also doing it simply will keep your message on brand.