- Toyna Chin, San Francisco, CA
6 Helpful Tips to Improve Your Brand Image
Your brand is the first thing people notice about your business, and it's often one of the deciding factors in making a purchase or not. If your brand image isn't up to par, you could be losing potential customers before they even know what you're selling. It can be hard to keep your branding consistent when you spend most of your time running a business, but with these tips, it'll be easier than ever:
Image Source: Pexels
1. Create Authenticity Through Community Involvement
Community involvement can be an excellent way for your company to show that it is involved in the community and that its values align with its customers. Additionally, by being involved in local events and supporting smaller organizations, you're creating an opportunity for your brand image to shine through.
Incorporating social media into this process will also help build awareness about what you do as a business. If someone sees something on social media that inspires her, she may want to learn more about the brand behind it--and this leads us right back to our first point about having an easily recognizable brand image.
2. Develop a Great Website
Website design is the foundation of your brand. It's the first impression that people will have of your company, and it sets the tone for everything else you do. If a visitor can't find what they are looking for on your website, or if it is not easy to navigate, then the chances are good that they won't stick around long enough to discover all the great things about you and what you offer. You need a site that clearly shows why people should choose you over others in your industry—and how you can help them solve their problems.
3. Invest in a Professional Photographer
First, it is vital to find a photographer who understands your industry, knows how to make you look great, and can deliver high-quality photos. You want someone who will understand what kind of image you are trying to create for yourself professionally.
For corporate headshots, it is crucial to source an experienced photographer who focuses mainly on headshots and will ensure that your look is professional and natural at affordable prices. A good example is WASIO faces, they coach each person on how they should pose and position themselves on camera, so they become instantly more photogenic. Good headshots give people a sense of who you are and what your brand stands for, which makes them valuable assets that can be used on your website, social media profiles, business cards, and press releases.
4. Improve Customer Service
You need to pay attention to your entire customer experience—from how the product or service is delivered to how easy it is for them to interact with you online or what their experience at your physical location is like (if you have one).
Customer service is also about how well-informed customers are when they're on your website and whether they can find what they need easily and quickly. Good customer service helps ensure that customers feel good about doing business with you—and good feelings lead directly to positive word-of-mouth marketing.
5. Update Your Social Media
Social media is a great way to get your brand out there, but it only works if you're using it correctly. You want to post regularly and ensure that the content is engaging and of high quality. Focus on writing captivating captions or images with compelling information about what makes your company unique.
6. Ask for Customer Feedback
Customers can help you identify areas of improvement and give you insight into how your customers feel about the products and services. It would be best if you made it easy for customers to give their feedback by providing a way to do so online or in person. You should also follow up on the customer's response, whether it was positive or negative. If someone complains about something, try to resolve the problem immediately.
Closing Thoughts
When you're working on your brand image, the most important thing to remember is that building a successful personal brand takes time. That's why you must do things right the first time around. By following these helpful tips, you can ensure your branding efforts are not only effective but also sustainable in the long run.